Scooters Pizza Franchisee Shares his Success Story and the Plan to Open his Fifth Store!
Scooters Pizza’s multiple Port Elizabeth store owner, Glen van Rooyen has undeniably proven that business ambition is only as limited as the extent of one’s dreams.
Since May 2012, van Rooyen has been the proud owner of four of Scooters Pizza’s six Eastern Cape stores, namely the Newton Park, Uitenhage, Walker Drive and Fig Tree outlets and is set to open a fifth store in Port Elizabeth early 2013.
van Rooyen’s four outlets were the first of 137 stores nationwide to be revamped with Scooters Pizza’s contemporary, fresh and trendy new branding. He notes that the new look and feel has increased staff morale, and provided customers with a vastly improved customer experience.
“We have been able to provide significant enhancements to our already great products, such as visibility and greater consumer appeal, which have been supported by the more upmarket rebrand and menu changes. Without exception, customer feedback relating to these adjustments has been extremely positive, paying tribute to Scooters Pizza’s market position of providing great products at great value.”
van Rooyen attributes the success of managing these four stores simultaneously to the employment of highly proficient managers and staff in each store, and the implementation of tight control systems throughout. Further, he adds that ongoing training and a meticulous focus on product quality, customer service and operational standards have also proved crucial in achieving positive results.
Scooters Pizza Newton Park and Walker Drive had previously been owned by van Rooyen between 2004 and 2008, at which point he sold both stores and opened the Uitenhage store. However, he subsequently repurchased the Newton Park and Walker Drive stores in May 2012, and also converted a non-franchised outlet in Fig Tree into a Scooters Pizza store.
Christo Calitz, CEO of Taste Holdings Food Division, notes that van Rooyen’s achievement in owning multiple stores is a testament to the considerable franchising opportunities that Scooters Pizza offers.
“Glen’s successful ownership of four Scooters Pizza stores undeniably proves that the Scooters Pizza franchising model offers current and potential franchisees a suitable platform for lasting business success. We are extremely proud of Glen and his noted accomplishments within the Port Elizabeth area, and are confident that he will reach even greater heights with these stores owing to his personal, professional, and meticulous approach to franchise ownership.”