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Privacy Policy

Version last amended 25th of March 2014

1. Introduction

whichFranchise provide this website (the “Website”) subject to your compliance with this Privacy Policy below in conjunction with conditions stipulated under the Terms and Conditions of Use

This privacy policy sets out how uses and protects any information that you give you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

2. Definitions

The terms “You” and “User” as used herein to refer to all individuals and/or entities accessing this website for any reason. The term Website as used herein refers to and includes but is not limited to any of the following websites including any subdomains of these websites:

3. Collection of Data

whichfranchiseis the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. whichfranchise collects information from our users at several different points on our website such as:

  • Franchise Enquiry
  • Listing Enquiry
  • Account Enquiry
  • Sales Enquiry
  • Contact Enquiry
  • Ask the Experts
  • Franchise Finance Enquiry
  • Newsletter Subscription

In the process of submitting such an enquiry, we may collect the following information:

  • Full Name
  • contact information including email address
  • City or Town & Country (Province)
  • Interests or preference information
  • Opt-in to Newsletter Communications (Yes/No)

This information is used to contact the user about the services on our site for which they have expressed interest.


4. Processing of Data

We require this information to understand your needs and provide you with the service provided by the website. Such information is used for internal record or to improve our services and offerings to best our user’s interests.

Where users have willingly completed an enquiry or contact form, such information is used in order to provide the user with the information requested in the form. In specific areas such as requesting more information from a Franchise Owner, this information may be passed on to the respective Franchise Owner to which the user has directed its form request to. Additionally, a copy may be stored by whichfranchise for internal record keeping and as a backup to provide the user with the information. This information is not sold or shared with any other third parties or partners other than which has been indicated on the Website. A Franchise Owner may make contact with a user for franchising opportunities as a result of the enquiry form that has been submitted.

Should the user choose to make use of the ‘Ask the Experts’ or ‘Finance Application’ forms on the Website, then this information will be submitted to the relevant expert or consultant, which may be a third party, details of which will be made available to the user on the Website.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Electronic Communications Act ,2002. If you would like a copy of the information held on you please email us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

5. Communications

We may send all users a copy of their contact enquiry, as well as confirmation emails or verification emails in order to validate the users enquiry. We may occasionally submit other service communications to the users where such information is critical to the nature of the website.

Users can choose to subscribe to our newsletter communications, whereas the user will be able to un-subscribe from such newsletters at any time from the newsletter. All opt-outs are

6.  Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

7. Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

This website uses Google Analytics (a web analysis service provided by Google) to track and examine the use of, to prepare reports on its activities and to share them with other Google Services. Google may use the data collected to personalise ads of its own network. Users can amend their preferences in their Google Account.

8. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.