Northriding Scooters Pizza’s new owners plan to boost customer satisfaction
Scooters Pizza Northriding is open for business, and with Philani Mfungeni and Zinhle Msimango as the new owners of this popular store, customers can expect their “slice of the good life” to be enhanced even further.
The pair plan to implement several strategies that will enhance customer satisfaction, as well as improve the operational efficiency of the store. Mfungeni believes that with the support of head office they can introduce up-skill programmes for employees, which will assist with the process flow of the store and equip employees with the skills needed to provide excellent service.
Taste Holdings Food Division CEO, Christo Calitz, states that he is confident that Mfungeni and Msimango will provide the store with a fresh dose of enthusiasm and strategic value to the franchise network. “The new owners are both highly impressive individuals, and are professional, industrious, and committed in everything they do. Undoubtedly, these defining characteristics will translate into impressive management skills, and result in Scooters Pizza Northriding excelling and offering customers an impeccable industry-leading service and product.
Mfungeni was previously employed in the banking and financial services industry, while Msimango owned a hair salon. Their decision to become Scooters Pizza store owners was prompted by the current franchising environment in South Africa, which they believe is characterised by an expanding consumer base with an appetite for greater convenience and fast foods.
Mfungeni concludes that he and Msimango plan to ensure that the store becomes a firm favourite with community members.
“Ultimately, by providing professional customer service and creating a good working environment for employees, we aim to considerably increase the store’s sales performance and ensure that residents in and around Randburg become loyal Scooters Pizza customers for many years to come.”