Mugg & Bean
Why I chose Franchising
It’s a tried and tested system. I can run a restaurant but make up menus and marketing is not my forte.
What I did before taking up my Mugg & Bean franchise
I attended Hotel School in Braamfontein and also worked at the Holiday Inn.
How I raised the finance for my Mugg & Bean franchise
I had R50 000 from my family and the rest was financed through the bank.
The training and support I receive from Mugg & Bean
On site training, financial advice, the menu changes twice a year and monthly BER’s.
The challenges I have faced as a Mugg & Bean franchise owner
The economy was very tough to deal with as well as politics amongst the staff.
My advice to someone thinking of buying their first franchise
Do your homework and make sure that there will be feet going past the front door, it is then your job to get them in the door. Make sure you have enough cash up front to build and do not raise money for building the business. It just costs too much. Do continuous training to be at the top of your game. Ensure that your customers feel at home in your restaurant.
My plans for the future with Mugg & Bean
I want to open another Mugg & Bean and keep the brand going strong. I want to make lots and lots of money! Most importantly I would like to look after my customers and staff because without them I would have nothing.