Initial training and support
Upon opening a new franchise, the franchisee and all staff will receive full and advanced skinPhD product and service training. A new franchise will also receive Operational training, Labour law training, Operating System training and full nail training for all nail technicians.
Ongoing training and support
After opening a new franchise, there is monthly ongoing training for all staff: beauty therapists, nail technicians and hair stylists. Head Office also offers full support for a new franchise for a minimum of two months by placing a Business Developer in store. Thereafter, a Regional Manager will do bi-weekly/monthly.visits to the store.