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What We Do

HerdingCats is a franchise/business network and operations management and communication platform which provides a solution to more effectively manage a franchise/branch network. The primary objective is to provide franchisors and entrepreneurs with the tools needed to assist their franchisees or branch management to operate within established systems and policies, understand the brand, and collaborate effectively to enhance their businesses and ensure compliance. Managing a large franchise/branch network is challenging and while managing a small network is straightforward, complexities increase as the network grows. HerdingCats simplifies these complexities, allowing franchises/businesses to compete, expand, and thrive in an ever-accelerating market.

Key Features

  1. All your franchise documentation such as operations manual, SOPs, training manuals etc.in one place.
  2. Seamless communication throughout the network.
  3. Easy-to-understand with little to no learning curve.
  4. Developed in South Africa with a local support team.
  5. Affordable pricing with a fee per site and not user.
  6. Core modules suitable to most businesses provided as a base.
  7. Tailored functionality to your business.

Base Modules

  1. Content management system: Your online, secure Operations and Procedures Manual.
  2. User access control: Fully customisable profiles and roles – your complete database of franchisees/branch management and support staff.
  3. Basic territory management: A tool to model territories, franchisees and support staff.
  4. Registered mail: Rich communication capabilities and a record that messages are received and read.
  5. Franchise admin centre: Upload and store key documents such as lease and franchise agreements, statutory compliance documents etc.. The system flags expiry dates – so that everyone involved is notified on time.

In addition to the base modules, additional modules or functionality can be scoped and quoted on so that the platform is truly reflective of the business and addresses the business needs. We have developed modules pertaining to customer complaints and compliments, central kitchen ordering, site visit checklists and audits, media and video banks, sales declarations, training reporting amongst others for some of our clients.

Fill in the contact form and we’ll be in touch to discuss your needs and provide a demo.

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