CTM is a division of the Italtile Limited Group, and is the country’s biggest specialist tile and bathroom retailer. This very high profile brand is recognised throughout Africa and enjoys a loyal following from its broad customer base.
CTM franchises experience strong customer volumes due to their ability to extend a good quality / good value offering. Innovation, responsiveness to evolving consumer demand, and enthusiastic professional service are the hallmarks of CTM.
CTM provides support to its franchise network in critical business areas both before and after the opening of the franchise. The Group will assist franchisees in the following key areas: operations; training; distribution; marketing; payroll and information technology. Communication is vital to the organisation and regular conferences and meetings are hosted by the company.