Franchise Training

Franchising Plus Training has been specialising in business development training since 2001. With our team’s extensive experience in franchising, retailing and general business management, we have been able to develop courses that can really make a difference in the life of a business owner.

Annie Baptiste

Annie Baptiste

Franchising Plus Training is headed up by Annie Baptiste. She was instrumental in developing the training material used by Franchising Plus and negotiating an alliance with the Institute for Marketing Management (IMM) who accredit the courses offered by Franchising Plus.

Annie provides and develops ongoing training for the IMM Business School of Marketing as well as in-house Franchising Plus courses, specialising in Business Skills for entrepreneurs, franchising training in general as well as the development of new material.

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Franchising Training Courses

The following courses are offered in-house and are customised to the specific needs of the client.

Contact Annie Baptiste on annie@franchisingplus.co.za for further information and customisation of modules to your specific business needs.

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Franchisee Courses

  • Basic Business Skills
  • Basic Business Finance

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Existing Franchisor Courses

  • Managing franchisee performance
  • Basic Business Finance
  • Marketing & Sales
  • Retail Management

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New Franchisor Courses

  • Franchise by numbers

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Other Courses

  • Company specific courses developed to your needs
  • Conference speaking
  • Retail Management

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About Annie BaptisteAbout Annie Baptiste

Annie has an honours degree in Marketing from the University of Pretoria. She has been working in the franchising sector since 1999. During her tenure at Deloitte & Touche in the Franchise devision she started training franchisor staff as well as franchisees on business skills.

Annie joined Franchising Plus as the training manager and has developed the training material for the Franchising Plus training courses and negotiated an alliance with the Institute of Marketing Management, who accredits these courses. Annie also developed a whole training and development programme for retail personnel which currently forms a large part of the Franchising Plus training offering. Annie has authored a book on ‘The Five Radical Rules of Marketing’.

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