Candice and Mark Penhall – Wilcote Johannesburg North
Name: Candice and Mark Penhall
Franchise name: Wilcote
Location of franchise: Johannesburg North
1. Why did you go down the franchise route? And Why did you choose your franchise?
Having worked for Dolphin Coast and Head Office, I believed in the brand and it seemed like the best move for the future
2. What did you do before taking up a franchise?
Worked for Head Office
3. How did you raise the finance?
Help from parents
4. What training and support did you receive initially and ongoing?
Training in all systems and procedures. Consistent contact with Head Office with any problems or concerns.
5. What is a typical day for you as a franchisee?
Get the foremen going with correct instruction, site visits, presentations and sending out new quotations.
6. What challenges have you faced?
Other bigger, more well-known companies, but I am getting there.
7. Has becoming a franchisee changed your life, if so how?
Yes, I have learnt, grown and I face new things daily
8. What advice would you give to someone thinking of buying their first franchise?
Chat to other franchisees and always be open to learning new things
9. What are your plans for the future?
Get JHB North set up and expand hopefully
10. Would you do it again?
With the knowledge we have now, YES.